Small wins: Redefining the scale of social problems.

by Karl E. Weick
American Psychologist ()
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ABSTRACT: The massive scale on which social prob- lems are conceived precludes innovative action because bounded rationality is exceeded and dysfunctional levels of arousal are induced. Reformulation of social issues as mere problems allows for a strategy of small wins wherein a series of concrete, complete outcomes of moderate importance build a pattern that attracts allies and deters opponents. The strategy of small wins incorporates sound psychology and is sensitive to the pragmatics of policymaking.

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