Development and field testing of a smartphone “App” for tinnitus management

Abstract

Objective: This study’s objective was to develop and test a smartphone app that supports learning and using coping skills for managing tinnitus. Design: The app’s content was based on coping skills that are taught as a part of progressive tinnitus management (PTM). The study involved three phases: (1) develop a prototype app and conduct usability testing; (2) conduct two focus groups to obtain initial feedback from individuals representing potential users; and (3) conduct a field study to evaluate the app, with three successive groups of participants. Study Sample: Participants were adults with bothersome tinnitus. For Phase 2, two focus groups were attended by a total of 17 participants. Phase 3 involved three consecutive rounds of participants: five from the focus groups followed by two rounds with 10 participants each who had not seen the app previously. Results: In both the focus groups and field studies, participants responded favourably to the content. Certain features, however, were deemed too complex. Conclusion: Completion of this project resulted in the development and testing of the delivery of PTM coping skills via a smartphone app. This new approach has the potential to improve access to coping skills for those with bothersome tinnitus.