Combining collaborative networks and knowledge management: The SENAI case

Abstract

This work describes a practical case combining collaborative networks and knowledge management, at SENAI environment. SENAI was founded in 1942 to support the Brazilian industry through professional and technological education, and services. In 2011 SENAI started implementing a national program targeting the industrial competitiveness all over the country. Such an ambitious program relies upon several key elements and this work is focused on the most strategic one: culture. Logically such a challenge requires the combined effort of many actors and instruments as well. Those reported in this work are collaborative (technical) networks and knowledge management. On the one hand, the framework adopted to support the development of such networks is presented. On the other hand, knowledge management concepts and mechanisms were introduced in the scenario aiming at improving and catalyzing the results achieved by those networks.