An Empirical Effect of Workloads on Employee Satisfaction: Mediating by Work Environment

Abstract

The purpose of this study is to analyze the influence of workload on job satisfaction, and the extent to which work environment mediates the impact of workload on job satisfaction. The research data was collected by a questionnaire through the survey method. The sample consists of 81 employees randomly selected. Data analysis uses Partial Least Square supported by descriptive statistics and correlation. The results show that workload has no direct effect on job satisfaction, while work environment mediates the effect of workload on job satisfaction. Managers who intend to enhance employee job satisfaction should focus on creating a conducive work environment in the Sugar Industry. The study is an important landmark in highlighting the relationship of workload to employee job satisfaction in the Malang sugar industry that is examined for the first time, after reviewing the literature. This model will facilitate leaders to make plans of action to design workloads to increase employee job satisfaction through a conducive work environment.