Comparative Analysis of 4G Network Internet Data Connectivity Based on Quality of Service (QoS) Method (Case Study West Bandung Regency Tourism Area)

Abstract

The aim of this study is to determine the quality of 4G network connectivity in a case study in the tourism area of West Bandung Regency. The research methodology used is descriptive quantitative method and survey method. The analysis was conduct by comparing 2 (two) X and Y providers, which are internet service providers that are widely used by tourists in 11 tourist areas based on a survey conducted by the author team. The test parameters used 3 (three) QoS parameters namely delay, jitter, and packet loss. The tools used in the analysis are Wireshark, Speedtest by Ookla, nPerf, and Cell Tower Locator. Test results show that the distance of the Base Transceiver Station (BTS) to the tourist site does not affect the quality of the network. Provider X network excels at the delay (average 652 ms) and jitter (average 34.77 ms) parameters, while provider Y excels only at packet loss parameters (average 0.26%). Based on the QoS parameters test can be concluded that provider X is the best provider because it excels at 2 (two) parameters.