The Future of Hospitality: Impacts of Disruptive Hospitality Models in the Traditional Market

Abstract

With new arrangements emerging from the hospitality sector after the sharing hospitality phenomenon, questioning regarding its repercussion has also started to show in discourses and debates in the academic and market environment. It becomes imperative, therefore, an in depth and well-grounded discussion so we may perceive the real dimension of the impacts of disruptive hospitality models in the traditional market, and also the best way to manage them. Invested with the task of proposing this discussion, this paper aims to describe the current context of hospitality market with the insertion of a new disruptive model based on the sharing hospitality, Airbnb. The methodology of our research consists of a systematic literature review regarding the last five years, mapping the main themes discussed in this context, and pointing out the results of these studies. Our results are expressed into eight main themes discussed throughout the 31 final papers resulted from our filtration process. Our final considerations consist of the suitability of our study for the hospitality traditional market decision makers, the limitations and restrictions of our research, and suggestions for future paths to be unraveled in order to continue this discussion. (Traducao: Rachel de Paula Canedo Branco).