Expanding the Scope of Strategic Communication: Towards a Holistic Understanding of Organizational Complexity

Abstract

The purpose of this article is to contribute to the discussion concerning the present position and future directions of strategic communication by looking into the past and offering some proposals and a vision of how to develop and advance the field further. Research in strategic communication has mostly focused on communication professionals working in communication departments or agencies as primary agents of communication. However, this reflects a limited comprehension of organizations. The article addresses the need to focus not only on communicators, but also on managers and coworkers as key actors when trying to understand and theorize the practice of strategic communication.