Comparison of methods and existing tools for the measurement of usability in the web

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Abstract

This paper presents the evaluation of a group of methods and tools for the measurement of usability in software products and software artefacts in the web. The evaluation carried out consists on studying the measurement principles and dimensions considered for each one of the methods and tools, with the purpose of comparing the degree of vicinity among them and with the principles enumerated by the ISO 9241-11 standard: efficiency, effectiveness and satisfaction. © Springer-Verlag Berlin Heidelberg 2003.

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Alva O., M. E., Martínez P., A. B., Cueva L., J. M., Sagástegui Ch., T. H., & López P., B. (2003). Comparison of methods and existing tools for the measurement of usability in the web. Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). https://doi.org/10.1007/3-540-45068-8_70

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