Mapping study about usability requirements elicitation

Abstract

The HCI community has developed guidelines and recommendations for improving the usability system that are usually applied at the last stages of the software development process. On the other hand, the SE community has developed sound methods to elicit functional requirements in the early stages, but usability has been relegated to the last stages together with other non-functional requirements. Therefore, there are no methods of usability requirements elicitation to develop software within both communities. An example of this problem arises if we focus on the Model-Driven Development paradigm, where the methods and tools that are used to develop software do not support usability requirements elicitation. In order to study the existing publications that deal with usability requirements from the first steps of the software development process, this work presents a mapping study. Our aim is to compare usability requirements methods and to identify the strong points of each one. © 2013 Springer-Verlag.