Study and Analysis of Delays in the Material Procurement Process: A case study of Steel Manufacturing Companies at Indonesia

Abstract

The procurement of goods is an important activity in maintaining the company's survival, especially in the manufacturing industry. Delay in the acquisition of goods may cause interruption to plant operations. This study aims to find out and analyze the cause of delay in the procurement of goods. The type of investigation used is qualitative descriptive with the subject of inquiry is the person who is directly related to the process of acquiring goods at Steel Manufacturing Companies, which is the employee in the Procurement Division. The results indicate that the main cause of the postponement problems in the procurement of goods is because the process does not use the e-procurement system in the purchase process with a percentage of the cause of a 22 % delay. For the manager as decision-makers need to take on the basis of improvement such as improving the level of cooperation with consumers.