Impact of Technological, Organizational, Product, and Process Innovation on Employee Turnover Intention

Abstract

The study aimed at investigating the predictive relationship between innovation and employee turnover intention in the telecom sector of Pakistan; particularly Mobilink Microfinance Bank, Khushali Bank, U-Bank& Telenor Microfinance Bank. The impact of technological, organizational, product, and process innovation was measured on employee  turnover  intention  by  using  the  adapted  version  of  The Denison   Organizational   Culture   Survey   (1990).   The   sample comprised 150 employees with the inclusion criteria of only those working at the Microfinance Banks. A purposive sampling technique was  used  and  the  survey  was  conducted  in  person  as  well  as  on Google Docs. The method of regression analysis was used to analyze the data. The results suggested the predictive role of innovation in decreasing employee turnover intention.