What are efective strategies of handling harassment on twitch? Users' perspectives

Abstract

Harassment is an issue in online communities with the live streaming platform Twitch being no exception. In this study, we surveyed 375 Twitch users in person at TwitchCon, asking them about who should be responsible for deciding what should be allowed and what strategies they perceived to be efective in handling harassment. We found that users thought that streamers should be most responsible for enforcing rules and that either blocking bad actors, ignoring them, or trying to educate them were the most efective strategies.