Towards a theoretical basis for operationalizing knowledge communication

Abstract

Knowledge communication is an emerging means of understanding the individual processes involved in constructing and passing knowledge from person to person. Knowledge communication works together with technical communication in the knowledge society. The concept of knowledge communication compliments technical communication by allowing for the interpersonal aspects of knowledge creation and diffusion. Combing technical and knowledge communication, then, covers the three major components of the knowledge economy – creation, diffusion, and use of knowledge. In this paper I propose that we consider three approaches to understanding the interaction between technical communication and knowledge communication – Culture as a system, Communities of Practice, and the intersection of Kenneth Burke’s notions of terministic screens and entitlement.