Determinants of Residents Satisfaction from Hostel Facilities

Abstract

Residents satisfaction of students depends on quality residential facilities, quiet study environment and positive roommate relationships. For this purpose, the present study aims to analyze determinants of residents satisfaction with hostel facilities by using a convenience sampling to collect 500 residents of public and private hostels from a metropolitan city of Pakistan i.e. Faisalabad. The logistic regression model was employed to estimate the impact of hostel facilities on resident satisfaction. The Results infer that different facilities; mess, kitchen, washroom, electricity, water supply, cleanliness, staff, security, accommodation, and bedroom, have a significant impact on the residents satisfaction. However, a non-significant level of certain variables exposed that these variables are not playing an important role in the resident's satisfaction, so the hostel administration does not need to spend money and time to provide these facilities for hostel residents. The present study results implied that the management should focus on those factors where the residents are assigning positive values to increase resident satisfaction. It will have a significant impact on the revenue streams of the hostel business.