Introducing a New Model for Individual Cognitive Factors Influencing Human Error Based on DEMATEL Approach

Abstract

Background and Objectives: The recognition of a system failure causes and their related factors are considered as the most important factor in preventing accident occurrence in different organizations including industries. Human error is a known important factor in unpredictable events of which cognitive factors are the most influential ones. The purpose of this study was to introduce a new model for individual cognitive factors influencing human error as well as determining the interactions between the factors and their intensity using DEMATEL approach.