Peran Organizational Citizenship Behavior (OCB) pada Pengaruh Penghargaan terhadap Turnover Intention Karyawan PT Madubaru Bantul Yogyakarta

Abstract

Penelitian ini bertujuan guna mengkaji adanya pengaruh negatif dan signifikan dari Penghargaan/Reward terhadap Turnover Intention, serta apakah Organizational Citizenship Behavior mampu memediasi hubungan antara kedua variabel tersebut di PT Madubaru. Populasi penelitian terdiri dari 352 karyawan tetap PT Madubaru. Pemilihan sampel sebanyak 100 responden dilakukan dengan metode purposive sampling. Studi ini mengadopsi pendekatan kuantitatif, dan menggunakan kuesioner yang diisi oleh responden dalam bentuk cetak atau hard file sebagai sumber utama data primer. Analisis data dilakukan menggunakan IBM Statistics 25, pengujian instrumen dilakukan melalui uji validitas CFA dan reliabilitas menggunakan Cronbach’s Alpha, uji regresi direct dan indirect, uji t, uji regresi menggunakan pendekatan Baron & Kenny, serta uji koefisien determinasi. Penelitian ini menemukan bahwa Penghargaan/Reward tidak secara signifikan mempengaruhi Turnover Intention, serta Organizational Citizenship Behavior (OCB) tidak memediasi pengaruh Penghargaan terhadap Turnover Intention karyawan di PT Madubaru.This study aims to examine the negative and significant effect of Reward on Turnover Intention, and whether Organizational Citizenship Behavior (OCB) is able to mediate the relationship between these two variables at PT Madubaru. The study population consist of 352 permanent employees of PT Madubaru. The sample selection of 100 respondents was carried out using purposive sampling method. This study adopts a quantitative approach, and uses questionnaires filled out by respondents in printed form or hard file as the main source of primary data. Data analysis was carried out using IBM Statistics 25, instrument testing was carried out through CFA validity and reliability tests using Cronbach’s Alpha, direct and indirect regression test, t test, regression test using the Baron & Kenny approach, and the coefficient of determination test. This study found that Reward does not significantly affect Turnover Intention, and OCB does not mediate the effect of Reward on Turnover Intention of employees at PT Madubaru. Based on the research findings, PT Madubaru is advised to evaluate its reward system to better align with employee expectations, as well as encourage active participation in company activities to foster a sense of belonging and reduce turnover intention.