Leading with Emotion: Emotional Intelligence and Its Influence on Leadership Effectiveness among School Leaders in Higher Education

Abstract

This qualitative study explores the role of emotional intelligence (EI) in shaping leadership effectiveness among school leaders in higher education within the Zamboanga Peninsula and Western Visayas, Philippines. While much of the existing literature centers on EI in basic education and corporate settings, this research addresses a critical gap by focusing on how EI is understood, applied, and perceived by leaders within the higher education context. Drawing on in-depth interviews with 16 school leaders selected through purposive sampling, the study reveals that emotional intelligence is not merely a personal trait but a strategic leadership asset. Data were analyzed using thematic analysis to identify core patterns in leadership behavior. Participants highlighted self-awareness, emotional regulation, and empathy as essential competencies for effective decision-making, conflict resolution, and relationship-building. Findings indicate that emotionally intelligent leadership fosters psychological safety, strengthens organizational culture, and supports resilience in times of crisis. This study underscored the importance of integrating EI into leadership preparation programs as a vital response to the evolving demands of educational leadership.