Systematic Literature Review of Antecedents and Outcomes of Employee Experience

Abstract

Employee Experience is important for the company. Employee Experience is understood to improve employee loyalty to the company, however, the availability of research on this topic is still lacking. This study aims to identify the trend of current research on employee experiences, its antecedents, and outcomes. A systematic literature review with the Prisma Method is occupied in this study. Scopus database is chosen as a source with a range of all years. The keyword "employee experience" is used. After refining the search result, 141 articles were analyzed. The results of this study indicate that Employee Experience is an interaction between employees and the organization. In addition, research discussing employee experience shows graphical results that have increased since 2017. The research also shows that there are two groups of antecedents from employee experience, namely External and Internal. Meanwhile, the most researched Consequences from Employee Experience are Positive and Creative Behavior.