What nurses find difficult and helpful when educating people with ostomies

Abstract

Objective: to describe and analyze what nurses perceive to be difficult and simple to implement in the process of educating people with ostomies Method: this qualitative, exploratory study was supported by historical materialism and the dialectical method. Data were collected from six nurses at a Rehabilitation Center in Rio de Janeiro, using a triangulation of methods (participant observation, interview, and analysis of nursing records), between December 2014 and March 2015. Results: the factors that hampered the educational process were inappropriate physical structure, and scarcity of financial and human resources. There was also found to be a deficit in the nurses’ training and qualification. Enabling factors included: provision of equipment and adjuvants for people with ostomies, and creation of support groups for this clientele. Conclusion: it was concluded that execution of the educational process suffers from contradictions and discrepancies relating to work organization, training, and legal aspects.