Using Creative Problem Solving and Applied Improvisation Techniques to Improve Soft Skills

Abstract

The ACM/IEEE Information Technology Curricula 2017 report has clearly stated that knowledge of the IT subject matter is not the only important aspect of a technical education. Teaching the 'soft' skills to technical people is just as important as learning the 'hard' skills. However, it is oftentimes left to the hiring company to fill in this void as most STEM related curricula are focused on the necessary science, math, and technical aspect of the related discipline. Creative problem-solving methodologies, design thinking, lateral thinking all tie into the use of improvisation. Companies are using the improvisation methods as a way of creating better collaborative teams and creating a work environment that says 'Yes' before 'No'. Improvisation training can help the rest of us to become better listeners, communicators, collaborators, innovators, and those who can focus on the organization or team story and not their own story.