A Generation of Information Anxiety: Refinements and Recommendations

Abstract

Richard Saul Wurman’s groundbreaking Information Anxiety (1989) was published exactly one generation ago. The passage of time has allowed information specialists to reflect further upon the notion of information anxiety and such related concepts as “info-glut,” “techno-stress,” and “infoaddiction.” The interval has also allowed librarians to develop best practices to inoculate against information anxiety and to alleviate the symptoms of information overload. This essay will address definitional concerns regarding information anxiety and related phenomena; investigate the causes and effects of information anxiety; discuss specific difficulties in relationship to the reception, processing, and application of information; and consider the role of librarians in reducing information anxiety.