The study of an integrated rating system for supplier quality performance in the semiconductor industry

Abstract

This study provides an integrated model of Supplier Quality Performance Assessment (SQPA) activity for the semiconductor industry through introducing the ISO 9001 management framework. Importance-Performance Analysis (IPA) Supplier Quality Performance Assessment and Taguchi's Signal-to-Noise Ratio (S/N) techniques. This integrated model provides a SQPA methodology to create value for all members under mutual cooperation and trust in the supply chain. This method helps organizations build a complete SQPA framework, linking organizational objectives and SQPA activities to optimize rating techniques to promote supplier quality improvement. The techniques used in SQPA activities are easily understood. A case involving a design house is illustrated to show our model. ©2008 Asian Network for Scientific Information.