From checklists to design process support systems: Initial framing

Abstract

Building project delivery is beset with many long-standing problems. Often, these problems, resulting in failures of facilities and cost-time overruns, are directly related to poor design and design management practices. This motivated the definition of the main aim to develop an initial framing for the design process support systems, incorporating ideas from the human error and performance management domains, and on checklists. In this conceptual paper, a literature review method is used. It is suggested that cognitive systems engineering could be used to conceptualize the designers work and to incorporate checklists into the design process. Then, key aspects and elements for the development of design process support systems are addressed.