Utilization rate of the fleet: a novel performance metric for a novel shared mobility

Abstract

Car-sharing systems have irrupted in our cities following the shared mobility paradigm. They have evolved the personal mobility market from product-based into service-oriented, which ultimately provides a positive impact on the city’s sustainability. Car sharing systems are a complex interactive service, whose dynamics can dramatically affect its operational viability. In order to better asses this viability, we must rely on data to produce novel metrics that characterize both the user behavior and the service performance. Up to date, research has focused on modeling the demand on the basis of the number of rentals that start within a specific time slot. However, this approach seems unable to provide a representative metric of the performance of a car-sharing system. In this paper, we propose a novel metric, the utilization rate of the fleet, which considers the precise number of vehicles within a fleet that are in service every minute of the day. From this basic metric, we derive a key performance indicator (KPI) to reflect the viability of any car-sharing system in economic and sustainability terms. We have applied this new metric and KPI to a dataset with 449 days of car2go data, collected in 10 European cities.