UNLOCKING SUCCESS: THE MEDIATING POWER OF ORGANIZATIONAL COMMITMENT AND JOB SATISFACTION BETWEEN WORK-LIFE BALANCE AND EMPLOYEE PERFORMANCE

Abstract

Work-life balance is crucial in fostering a sense of ownership and achieving company success. When employees can achieve a good balance between work and personal lives, they are more satisfied and have higher organizational commitment. This study aims to determine the mediation role of organizational commitment and job satisfaction in the effect of work work-life balance on employee performance targeting five-star hotels in Bali, Indonesia. This quantitative analysis surveyed 157 employees using purposive sampling. The data analysis is done via a partial least squares approach. The results show that organizational commitment mediates the influence of work-life balance on employee performance. This is indicated by the t-statistic coefficient of 1.972 > t-table 1.96, and the significance value is 0.049 < 0.05. Job satisfaction mediates the effect of work-life balance on employee performance with a t-statistic value of 3.291 > t-table 1.96 and a significance value of 0.001 < 0.05. It means job satisfaction mediates the influence of work-life balance on employee performance. This paper implies that the model can be used to develop policies that encourage work-life balance. For instance, ensuring a balanced workload among team members can prevent fatigue and provide employees with sufficient time for rest and leisure activities. Additionally, implementing family support programs can enhance organizational commitment, job satisfaction, and performance.