The effect of shared mental model and team dialogue on team performance

Abstract

This study investigated the degree of the shared mental model, or team dialogue effect, on team performance, through the questionnaire method. A total of 236 students from 29 teams engaged in a school festival participated in the study. Results indicated that the effect of team dialogue on objective team performance was dependent on shared mental model. Team dialogue had no effect on objective team performance when mental model had been well shared. On the other hand, team dialogue promoted objective team performance when mental model had been poorly shared. Furthermore, team dialogue was seen to enhance subjective team performance. Our findings suggest that shared mental model is instrumental in achieving implicit coordination. (PsycINFO Database Record (c) 2017 APA, all rights reserved)