Implementation of Social Welfare (DTKS) Integrated Data Program through the Next Generation Social Welfare Information System (SIKS NG)

Abstract

This study aims to describe the Implementation of the Social Welfare Integrated Data Program (DTKS) through the Next Generation Social Welfare Information System (SIKS NG) in Huntu Village, Batudaa District, Gorontalo Regency. The research method uses a qualitative approach by collecting data through observation, interviews and documentation. The results of the study show that of the four indicators, there are three indicators that are considered optimal, namely communication, disposition, and bureaucratic structure. Meanwhile, one other indicator, namely the resource indicator, is considered not optimal, which can be seen from the use of the Social Welfare System-Next Generation (SIKS-NG) application, which often experiences interruptions or errors when inputting data and the unstable network system in the Huntu rural area, especially in the Office Hunter Village.