Psychosocial Factors and Work Performance of Collaborators at a Private Educational Institution, Lima, 2021

Abstract

Introduction: People s work has always transformed the world; however, it has also posed many risks and diseases. Likewise, work has been affected by globalization, technology, and the COVID-19 health crisis. There have been transformations in employment structures and working conditions, which have become more demanding. These conditions have predisposed negative psychosocial factors that threaten health, causing occupational illnesses and accidents and, consequently, poor work performance. Objective: To determine the relationship between psychosocial factors and work performance in employees of a private educational institution in Lima. Methods: Quantitative approach, non-experimental, cross-sectional, and correlational design. A total of 120 employees of the private educational institution participated in the study, according to a non-probabilistic sampling method. The Psychosocial Factors at Work Questionnaire and the "Individual Work Performance Questionnaire," shared digitally via e-mail, were used. Results: Of the total respondents, 52.50% had a good perception of psychosocial factors; however, a poor perception was identified in the dimensions "work demands" (63.30%) and "satisfaction with performance compensation" (52.50%). Conclusion: Workers who indicated high work demands were 11 times more likely to have high work performance (OR: 11.03; 95% CI: 1.71 17.95).