Tears Do Not Influence Competence in General, but Only Under Specific Circumstances: A Systematic Investigation Across 41 Countries

Abstract

Research on the effect of emotional tears on perceived competence has yielded an inconsistent pattern of findings, with some studies showing that tearful individuals may be perceived as less competent, while others report no such effect. These mixed results point to the likely existence of third variables influencing the link between tears and perceived competence and suggest that crying may affect competence only in specific circumstances. In the current project, we reexamine this link using a large, openly available dataset of responses to tearful faces collected across 41 countries and 7,007 participants (Zickfeld et al., 2021). Our results show that tears have no general effect on perceptions of competence but do reduce competence when crying is regarded as inappropriate (e.g., there is no clear reason for shedding tears) or when the target is perceived as helpless. Moreover, shedding tears increases competence when the target is perceived as honest. As emotional tears have been found to signal both helplessness and honesty, the interplay of these effects might result in no overall effect of tears on perceptions of competence. The present findings suggest that the link between emotional tears and perceived competence is highly context dependent