Can’t Touch This: Hammer Time on Touchscreen Task Performance Variability under Simulated Turbulent Flight Conditions

Abstract

As flight deck touchscreen implementation continues to rise, more research is required to understand how task performance is impacted by turbulence. Previous work found that for basic dragging gestures on a touchscreen, performance and usability declined, and workload increased, with rising levels of turbulence. The current study extended on this work by examining common flight deck tasks using various gestures and input methods. Twenty-six participants completed two tasks (panning and number entry), in different formats, at four levels of turbulent vibration (control, light chop, light turbulence, and moderate turbulence). Performance was assessed objectively (time to completion and additional interactions with the screen), and subjectively (workload, usability, and comfort). Across the tasks, increased turbulence negatively impacted performance, overall workload, and usability. Design recommendations are made for how to best implement pan and number entry tasks on a touchscreen in the flight deck.