Comprehensive meta-analysis of emotional intelligence

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Abstract

BACKGROUND: Emotional intelligence refers to an individual’s awareness of their emotions and their ability to effectively regulate them. Emotional intelligence also encompasses the ability to empathize with and establish meaningful relationships with others. OBJECTIVE: In this study, a comprehensive meta-analysis approach was employed to investigate the relationships between emotional intelligence and various factors including social support, organizational aspects, satisfaction, and stressors. METHODS: Moreover, the extent to which emotional intelligence influenced these factors was investigated and analyzed through meta-analysis. RESULTS: A data analysis revealed that emotional intelligence correlated positively with social support, organizational aspects, and satisfaction and negatively with stressors. CONCLUSIONS: These results suggest that organizations should adopt management strategies for enhancing the emotional intelligence of their employees, thereby strengthening their social support systems and their organizational cohesion and efficiency. To achieve this, organizations are advised to implement reasonable management systems and emotional management education and training to enable employees to effectively manage their emotions and understand the emotions of others. Subsequently, the job and life satisfaction of the employees can be enhanced and the negative effects of stressors can be mitigated.

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Chen, Y. C., Chiang, Y. C., & Chu, H. C. (2025). Comprehensive meta-analysis of emotional intelligence. Work, 80(2), 548–566. https://doi.org/10.3233/WOR-230553

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