Survey on Medical Personnel’s Job Satisfaction in Public Hospital in China

Abstract

Objective: To assess medical personnel′s job satisfaction and to explore the difference and improvement methods. Methods: Prepare a questionnaire for sampling 1249 medical workers in 15 public hospitals at different levels. Results: The medical personnel′s job satisfaction is lower on the whole, just at the level of 41.14%. Medical personnel′s social responsibility has the highest score, at 76.38%. The satisfaction is different among medical workers at the different levels and in different demographic groups(P<0.05). Conclusion: Regular evaluation of medical personnel’s job satisfaction can assist in the “people-oriented” management and help management adjustment and macro-policy regulations at intrinsic organization level and extrinsic institutional level, so as to raise medical personnel′s satisfaction and patients’ satisfaction, and ultimately to improve the doctor-patient relationship.