Sonification of Emotion in Social Media: Affect and Accessibility in Facebook Reactions

Abstract

Facebook Reactions are a collection of animated icons that enable users to share and express their emotions when interacting with Facebook content. The current design of Facebook Reactions utilizes visual stimuli (animated graphics and text) to convey affective information, which presents usability and accessibility barriers for visually-impaired Facebook users. In this paper, we investigate the use of sonification as a universally-accessible modality to aid in the conveyance of affect for blind and sighted social media users. We discuss the design and evaluation of 48 sonifications, leveraging Facebook Reactions as a conceptual framework. We conducted an online sound-matching study with 75 participants (11 blind, 64 sighted) to evaluate the performance of these sonifications. We found that sonification is an effective tool for conveying emotion for blind and sighted participants, and we highlight sonification design strategies that contribute to improved efficacy. Finally, we contextualize these findings and discuss the implications of this research with respect to HCI and the accessibility of online communities and platforms.