Does (professional) leadership matter for staff satisfaction? Evidence from a panel study of hospital boards

Abstract

Grounded in human capital theory, this study explores whether the presence of professional leaders, such as doctors on hospital governing boards, positively influences the organizational workforce. Drawing on eight years of data from the English NHS, the analysis finds no direct association between professional leadership and staff satisfaction. However, we identify a significant moderating effect attributable to two factors: the managerial experience of professional leaders and the degree of connectedness between board members. These findings highlight the importance of an emerging category of professional leader–the hybrid specialist–who can integrate depth of expertise with breadth of experience.