LEAN HEALTHCARE EFFICIENCY ASSESSMENT IN BRAZILIAN PUBLIC HOSPITALS WITH A DATA ENVELOPMENT ANALYSIS (DEA) APPROACH

Abstract

The main goal of this study is to determine the relative efficiency of the application of Lean Healthcare, based on a set of Brazilian public hospitals, using Data Envelopment Analysis (DEA). The study methodology consisted of establishing an analysis of the efficiency of Lean Healthcare, comparing the hospitals that applied it before and after, establishing the time and displacement as inputs and value as output, expressed in number of hospitalizations, to simulate the development conditions of the Lean in health. For this, the non-oriented SBM-DEA model was used, simulating the conditions of the medical clinics of the established DMUs. As a result, it was possible to observe that the hospitals were all inefficient before the application of Lean and had an improvement in efficiency after the application, but only a part actually became efficient. Thus, it is concluded that a metric that aligns the development of the Lean Healthcare application with DEA may be interesting, given the possibility of improvement arising from the benchmarks for the group of hospitals that remained inefficient.