The Correlation between the Implementation of Patient-Centered Care (PCC) and the Fulfillment of Patient Rights at Regional General Hospital of Bireuen Regency

Abstract

Introduction: Patient-Centered Care is an innovative healthcare model in which planning, implementation, and evaluation combine healthcare providers, patients, and families to provide better services. This study aimed to examine the relationship between implementing Patient-Centered Care and fulfilling patient rights in hospitals.Methods: This study used a cross-sectional research design. Data analysis was performed using the Chi-square test and Logistic Regression. The number of samples was as many as 104 people selected by proportional sampling.Results: All dimensions of Patient-Centered Care correlated with the fulfillment of patient rights (p<0.05). In addition, the logistic regression test showed that emotional support was the dimension with the highest correlation value (p = 0.012) with an odds ratio of 7.947. This indicates that patients with the correct dimensions of emotional support are 7.947 times more likely to have their rights fulfilled than patients who do not receive emotional support.Conclusion: The results of this study conclude that to fulfill the rights of patients in hospitals, a targeted and structured implementation is needed in providing patient-centered services to improve the quality of health services. Health care workers are urged to encourage patients and their families to participate in the care process actively.