Banking Bot

Abstract

Abstract: Banking bot is an artificial intelligent development for bankingoperations, which can understand people queries and responds accordingly. The main aim of this project is to develop a banking bot using artificial intelligent algorithms which should be able to analyze and understand user’s queries and react accordingly. For any banking related querieswe have to go to the bank or call to customer care. It takes lot of time and effort and bank people are also very busy to attend our queries. On the other hand we don’t get complete information from the customer care executives. It will be more suitable ifwe can directly post our queries online or chat with the bank people and get the response within less time. To overcome this problem we proposed banking bot where people can directly chat with a bot and theycan integrate all of their bank accounts into same bot account and access them easily. The objective of this project is to contribute to the solution of the problem of direct communication between user and the bank. It provide 24/7 client support, so existing and potential customers can try and solve their banking problems after work hours and on weekends. This ultimately also leads to better customer experience. Customers can check account balance or check their transaction status using a botinterface. Banks can also analyze the usage of available schemes and generate feedback from diversified customers accordingly.