Marginal voices: Exploring presence and participation in interaction in child protection conferences

Abstract

Child protection conferences are key meetings in the social work child protection process in England. They provide the context where decisions are made about how best to safeguard and promote the welfare of children and constitute an important opportunity for social work services to work in partnership with parents; yet there is little research about what happens interactionally in these meetings and particularly about parents’ participation. Using interactional sociolinguistics, we analyse the data from three audio-recorded child protection conferences, focussing on sequences where concerns are raised and responded to, to illuminate how parent involvement is accomplished interactionally. We look specifically at the linguistic and discursive features of turns and the management of the floor, connecting the sequential nature of the account sequences to presence and participation. The analysis shows a contrast between professionals’ participation versus parents’ presence in this asymmetrical event, suggesting a marginalisation of parents’ contributions and a mismatch between the principle of partnership working with parents and practice in this area of child protection social work.