CONSUMER PROTECTION IN MALAYSIA AND THE ROLE OF THE HIRE-PURCHASE ACT 1967 IN THE CONTRACT FOR THE SUPPLY OF GOODS

Abstract

Consumer protection is a critical issue in the supply of goods in Malaysia, especially with the increasing use of advanced technology in production and distribution. The complexity of these processes has led to frequent exploitation and fraud by unethical traders, putting consumers at risk. One of the legal frameworks addressing consumer protection in Malaysia is the Hire-purchase Act 1967, which aims to safeguard hirers in hire-purchase transactions. This study adopts a doctrinal qualitative research approach to examine the implied conditions and warranties in the Hire-purchase Act 1967. By analysing primary and secondary legal materials, including statutory provisions and case law, this research evaluates the protecting given to consumers. While the Act seeks to prevent exploitation and promote fair business practices, its exclusion of second-hand goods from provisions on merchantable quality and fitness for purpose presents a significant limitation. Therefore, revising these provisions is essential to ensure broader consumer protection and strengthen the rights of hirers in hire-purchase agreements.