An Exploratory Study to Assess the Communication Pattern, Skills, Style and Problems of Communication among the Professional Nurses

Abstract

Background: Effective communication is the key element in providing comprehensive high-quality nursing care to the patients.Aim: Aim of the study was to explore the pattern, skills, and style of communication among the professional nurses and the problems faced by the nurses during communication.Methodology: A quantitative research approach with exploratory descriptive design was used in this study. This study was done at selected hospitals of Saudi Arabia. Professional nurses were the population of the study. Proportionate stratified random sampling technique was used in this study. The investigators randomly selected the subjects proportionately from different hospitals of Arar Province. Nurses from selected hospitals of Arar Province were the sample of this study with the sample size of 100. Before starting the data collection process written permission was taken from the ethical committee and administrators of the hospitals. Informed written consent was taken from all the participants of the study. Through the structured questionnaire, the researchers collected the data from the subjects regarding socio-personal variables of professional nurse, pattern of communication, skills of the professionalnurses needed for the communication, style of communication and the problems faced by the professional nurses during communication. The data were obtained from the sample through observation and interview. Throughout the study, the researchers maintained the confidentiality and anonymity of the subjects.