Analysis of the Application of Total Quality Management in Lens Products in PT. XYZ

Abstract

The purpose of this study was to determine the application of Total Quality. Management using the QC 7 Tools method at PT. XYZ. PT. Koito Indonesia is a company engaged in the manufacturing industry in the manufacture of lighting products. The analytical method used in this study is a quantitative method. PT. XYZ which has a very high Defect Rate in the Molding section. With a high Defect Rate situation in the Molding area it is necessary to reduce the high manufacturing defect so that it can improve the quality of the company measured in a Key Performance Indicator. Waste of defective products that occur in the Molding section is detrimental to the company and reduce the company's performance.