Patient safety culture from the perspective of the nursing team in a public maternity hospital

Abstract

Objective: To evaluate the dimensions of patient safety culture from the perspective of the nursing team in a public maternity hospital. Method: Cross-sectional study conducted in a public maternity hospital with 69 nursing professionals, from June to August 2017, through the application of the Hospital Survey on Patient Safety Culture. Results: The average of positive scores ranged from 33.0% to 69.6%, and the best evaluations were made in the following dimensions: organizational learning, teamwork between units, and non-punitive responses to the error. The most fragile evaluations were made in: internal transfers and shift reports, in addition to the frequency of reported events. Conclusion: The study pointed to a weak safety culture in all areas, and indicated that planning targeted strategies in order to achieve quality safety culture for the mother/child binomial is important.