Stakeholder Mapping and Analysis of Off-Site Construction Projects: Utilizing a Power–Interest Matrix and the Fuzzy Logic Theory

Abstract

Stakeholder management is a crucial component in the implementation of off-site construction (OSC) projects, while stakeholder mapping serves as a practical technique to facilitate an in-depth understanding of different project stakeholders. Various topics have been explored in the OSC stakeholder management field, but research on OSC stakeholder analysis based on stakeholder mapping is still lacking. This study addresses this gap by developing two-dimensional (2D) and three-dimensional (3D) stakeholder mapping models. Data were collected from 167 stakeholders involved in OSC projects. The 2D model utilizes a power–interest matrix to classify 12 identified OSC stakeholder groups, while the 3D model further explores these groups by incorporating an additional dimension of stakeholder salience across different stages of project implementation. The results show that OSC stakeholders predominantly fall into the “key players” or “minimal effort” categories across various project stages. Key players include the client, modular manufacturer, main contractor, government, and designer, while the public and industry organizations generally require minimal effort. Additionally, stakeholders such as the supervision company, supplier, and subcontractor play key roles at specific stages, with varying levels of salience throughout the project lifecycle, reflecting shifts in their influence and involvement. The findings contribute to stakeholder management knowledge by providing an in-depth understanding of OSC stakeholders’ interrelationships during project implementation, especially through uncovered stakeholder mapping in the OSC field.