Level of importance and housing satisfaction of Jeulingke residence housing on-road aspect

Abstract

Jeulingke Residence is one of the subsidized housing located in Jeulingke Village, Syiah Kuala District, Banda Aceh City. Occupants after occupying, faced with problems regarding the performance of developers on aspects of roads. The road aspect has a bad condition because the road surface + 246 m towards the housing complex is currently not pavement. This study aims to identify the level of importance and satisfaction of residents of Jeulingke Residence Housing on-road aspects. This study uses qualitative methods through observation and interviews and quantitative methods through questionnaires. The total population of houses that have been occupied in Jeulingke Residence is 102 units, and no sampling is taken. Data analysis used Importance Performance Analysis (IPA) through Minitab software 16. The results of the study showed that the level of importance and satisfaction that requires priority in improving performance in the aspect of the road is the condition of the entrance pavement.