Evaluating the standard assumptions of demand planning and control

Abstract

This paper investigates customer ordering behavior and compares a particular instance to the standard assumptions of demand planning and control. Experience shows that the performance of these planning processes often do not match what could be expected. Based on a presented case, implications for demand planning performance are inferred. This leads to an analysis tool for diagnosing potential problems in the demand planning approach. © 2007 International Federation for Information Processing.