Relationship of Self-Concept, Emotional Intelligence, Organizational Citizenship Behavior (OCB) and the Ability to Manage Stress with the Performance of High School Teachers in Kapuas District

Abstract

Performance is the work result in quality and quantity that can be achieved by an employee in carrying out tasks following the responsibilities assigned to him. Factors that affect performance include self-concept, emotional intelligence, organizational citizenship behavior (OCB), and the ability to manage stress at work. The purpose of this study was to analyze the relationship between self-concept, emotional intelligence, organizational citizenship behavior (OCB), and the ability to manage stress on teacher performance. The approach of this research is non-experimental quantitative. The population is all senior high school teachers in Kapuas district with 349 senior high school teachers in Kapuas district, and the sample size is determined by the Krejcie table. as many as 186 people. The results showed that : (1) there is a direct relationship between emotional intelligence and Organizational Citizenship Behavior (OCB), (2) Self-concept by Managing Stress, State Senior High Schools in Kapuas Regency Organizational Citizenship Behavior (OCB), Emotional Intelligence and Work Stress Teachers, Citizenship behavior (OCB) on Teacher Performance,  (3) Teacher Work Stress with Teacher Performance, Self-Concept with Teacher Performance, Emotional Intelligence with Teacher Performance, Emotional Intelligence with Teacher Performance through Organizational Citizenship behavior (OCB), Public High Schools in Kapuas District, Self-Concept with Teacher Performance through Job Stress, Self-Concept with Teacher Performance through Organizational Citizenship Behavior (OCB), Emotional Intelligence with Teacher Performance through Teacher Work Stress, Public High Schools in Kapuas Regency.