Enhancing Practical Skills in Computer Networking: Evaluating the Unique Impact of Simulation Tools, Particularly Cisco Packet Tracer, in Resource-Constrained Higher Education Settings

Abstract

This study examines the effectiveness of networking simulation tools, particularly Cisco Packet Tracer, in enhancing the learning experiences of exit-level students at a higher education institution based in the Eastern Cape of South Africa. Utilizing the Context, Input, Process, and Product (CIPP) evaluation model, the research assesses these tools’ impact, effectiveness, and sustainability in a resource-constrained, rural-based higher education context. The findings indicate that simulation tools significantly improve students’ practical skills, understanding of theoretical concepts, and preparedness for professional work in computer networking. Despite challenges such as software crashes and compatibility issues, the benefits of using simulation tools, including cost-effectiveness and convenience, are evident. The study concludes that, while simulation tools are valuable, continuous improvements and support are necessary to maximize their educational potential.