Gap Analysis of the Workshop of Transportation Vertical

Abstract

This paper aims to identify the gaps in cold chain logistic service providers. Data has been collected using on field observations. The proposed methodology has been applied to the case study of a transport and logistics company ABC PVT LTD in order to find an optimal solution for five major processes. Different scenarios have been examined with real data provided by the company. The purpose of this research is to conduct gap analysis for cold supply chain processes namely (i) Fuel consumption, (ii) Maintenance of Trucks, (iii) Trip settlement, (iv) Driver Scheduling and (v) Vehicle Tracking. The results of this study show standard operating procedures or corrections in existing process to be adopted at each phase in these processes to make them more efficient and effective one. The results demonstrated the feasible recommendations to avoid gaps in major five processes with respect to transport operations.