Exploring health literacy and preferences for risk communication among medical oncology patients

Abstract

Objective To explore adult medical oncology outpatients’ understanding of and preferences for the format of health risk information. Methods Two surveys, one assessing sociodemographic characteristics and a second survey examining perceptions of risk information. Results Of the 361 (74%) consenting patients, 210 completed at least one question on risk communication. 17% to 65% of patients understood numeric risk information, depending on the format of the information. More than 50% of people interpreted a “very good” chance of remission as greater than 80%, greater than 90% or 100%. The most preferred format of information was in both words and numbers (38% to 43%) followed by words alone (28% to 30%). Conclusion Numeric risk information is understood by 17% to 65% of respondents, depending on the format. Interpretation of verbal risk information is highly variable, posing a risk of misunderstanding. Provision of information in both words and numbers may assist in aiding comprehension.