Factors influencing the contractor performance in water supply projects in Rwanda

Abstract

Construction industry in Rwanda is facing the poor Contractor performance in Water Supply Projects due to different factors. The research presents the results from field surveys conducted to identify and assess relative importance of critical factors influencing the contractor performance in water supply projects in Rwanda. The water supply projects are heavily affected by the application of the management tools and other causes of poor, if anybody does not know which factors may cause the poor performance then he cannot be successful. In this study the different water projects were investigated based on biggest respondent project in terms of money and complexity. In this research the questionnaires distributed to projects team members like owners, consultants, contractors, engineers and other stakeholders to obtain required data for assessing factors influencing contractor performance. The research categorized the factors into four main groups such as Client, Contractor, Consultant and External related factors. But the research was limited to the client and contractor related factors. Financial issues, Management Methods, Poor Implementation of project schedule, Design Errors, Lack of knowledge for new technology, Importation process, inadequate experience, Under Costing the project, Weak Organizational of the company, Staff Capacity, Inadequate Labors, Applied Management tools, etc are the potential factors that are likely to affect the time, cost and quality of projects and to know them help to avoid extra costs through claims and disputes when poor performance or failure are experienced.